Last updated: February 2026
Introduction
Wigton Distribution ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and share your personal data when you use our website at wigtondistribution.com, place orders, or interact with our services.
We are a food and dessert wholesale distribution company based in the United Kingdom. For the purposes of data protection law, we are the data controller responsible for your personal data.
We may collect the following types of personal data:
- Account information — your name, email address, phone number, and password when you register for an account
- Delivery information — your delivery address, postcode, city, and geolocation coordinates (if you choose to share them via the map picker)
- Order information — details of the products you purchase, order totals, payment method chosen, and order history
- Payment information — your payment is processed securely by Stripe; we do not store your card details on our servers
- Communication data — messages you send via our contact form, and any email correspondence
- Technical data — your IP address, browser type, device type, pages visited, and cookies (see Cookies section below)
- Newsletter preferences — your email address if you subscribe to our newsletter or place an order
How we use your data
We use your personal data to:
- Process and fulfil your orders, including delivery and collection
- Manage your account and provide customer support
- Send order confirmations, delivery updates, and service communications
- Process payments securely through our payment provider (Stripe)
- Improve our website, products, and services
- Send promotional emails and newsletters (only with your consent; you can unsubscribe at any time)
- Prevent fraud and maintain the security of our platform
- Comply with legal obligations
Legal basis for processing
Under UK data protection law (UK GDPR), we rely on the following lawful bases to process your personal data:
- Contract — processing necessary to fulfil your orders and manage your account
- Legitimate interest — improving our services, preventing fraud, and ensuring platform security
- Consent — sending marketing communications and using non-essential cookies
- Legal obligation — complying with tax, accounting, or regulatory requirements
Data sharing
We do not sell your personal data. We may share your information with the following third parties, only as necessary:
- Payment processors — Stripe processes your payments securely on our behalf
- Delivery couriers — our drivers receive your delivery address and contact details to fulfil deliveries
- Email service providers — we use Resend to send order confirmations and, where you have opted in, marketing emails
- Hosting providers — our website and database are hosted on secure servers
- Legal authorities — if required by law, regulation, or legal process
All third-party service providers are required to handle your data in accordance with applicable data protection laws.
Data retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Account data — retained while your account is active; deleted upon request
- Order data — retained for up to 7 years for tax and accounting purposes
- Marketing data — retained until you unsubscribe or withdraw consent
- Contact form messages — retained for up to 2 years
Your rights
Under UK GDPR, you have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct any inaccurate data (you can also update your details in your account profile)
- Erasure — request that we delete your personal data, subject to legal retention requirements
- Restriction — ask us to limit how we use your data
- Portability — request your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interest or for direct marketing
- Withdraw consent — withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at info@wigtondistribution.com. We will respond within one month.
Cookies
Our website uses cookies to keep you logged in, remember items in your cart, and understand how visitors use the site. Essential cookies are required for the site to function; non-essential cookies are only used with your consent.
For full details on the cookies we use and how to manage your preferences, please see our Cookie Policy: wigtondistribution.com/cookies
Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it, including:
- HTTPS encryption on all pages
- Secure password hashing for user accounts
- PCI-compliant payment processing through Stripe (card data never touches our servers)
- Regular backups of our database
- Role-based access controls for staff and administrators
While we take all reasonable precautions, no method of transmission over the internet is 100% secure. If you become aware of any security issue, please contact us immediately.
Children
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete it promptly.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
If you have any questions about this privacy policy or how we handle your personal data, please get in touch:
